Municipal Services

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Red Lake

Ear Falls

Municipal Office



Fire Emergency






Museum/Heritage Centre



Public Works






Early Learning Centre's

727-2411 or 735-2411 or 727-2991



727-2230 or 735-2110


Recreation Centre




Sewage Treatment

The Municipality of Red Lake is served by a municipal treatment facilities in Red Lake, Balmertown, Cochenour, McKenzie Island and Madsen. The services are contracted out to the Northern Waterworks, which runs both the sewage and water treatment plants.  The Township of Ear Falls is served by a municipal treatment facility. The services are contracted out to the Ontario Clean Water Agency, which runs both the sewage and water treatment plants. The Ear Falls sewage treatment plant can accommodate a community of up to 5000 people.

Water Supply

The Municipality contracts Northern Waterworks with maintaining the Municipal water treatment systems.  Currently the system includes operations in Red Lake, Balmertown, Cochenour, McKenzie Island and Madsen.  The Red Lake and McKenzie Island water treatment facility were recently upgraded.  The Municipality is currently conducting feasibility studies for upgrading of the remaining water treatment systems.   The Ear Falls township obtains its water supply from the English River via a water treatment plant. The rated population capacity of the plant is 5000 residents. The plant may be expanded to handle any major development. A 900,000 gallon water tower serves the community's reservoir needs. The tower has a useable volume of 500,000 imperial gallons.

Electricity - Ontario Hydro 

Red Lake is supplied from a 6 Megawatt Distribution Station at a volume of 12.4/7.2KV. Secondary voltages are 120/240 volt single phase and 120/208 & 347/600 volt three phase. All residents in the Municipality of Red Lake are supplied at a 1R1 rate, which is a high density rate.

Natural Gas

Union Gas maintains a complete network of underground gas pipelines to residential, commercial and industrial customers throughout the Ear Falls and Red Lake area. 
For more information please contact the regional office 1-888-774-3111 


Propane is distributed locally through NGI and Red Lake Marine Products.  Propane is distributed locally in Ear Falls through The Pit Stop.


Many residents still burn wood to heat their homes but some residents use wood for fireplaces or cabins only. Firewood cutting permits are available from the Municipality of Red Lake. 
For more information please contact the By-Law Enforcement Officer at 735-2096 ext. 225


Licences and Fees

Licences for dogs, small business, transient traders and construction permits are available from the Municipal Offices.  If you have any questions regarding requirements and fees please contact:
In Red Lake the Municipal Office at: 807-735-2096
In Ear Falls the Township Office at: 807-222-3624
Ministry of Transportation licencing is conducted through Service Ontario at 227 Howey Street, Red Lake.

Postal Services - Canada Post

The Township of Ear Falls is served by one post office located in the downtown plaza. The Red Lake area is serviced by a post office in Red Lake and Balmertown, and  a sub-office in Madsen. Delivery to and from Red Lake/Ear Falls is on a daily basis.  Service standards for a properly placed letter 3 day locally, 4 to 5 days from the district to major cities in Ontario, about 5 days nationally.  The deadline for out going mail is 2:00 p.m. from Monday to Friday. Direct mail services include: Purolator Courier. The hours of operation are Monday-Friday 9:00 a.m. to 5:00 p.m. and 9:00 a.m. to noon on Saturday.   

Fire Protection

Fire protection is provided by the Ear Falls Fire Department, a volunteer brigade consists of volunteers and 2 fire vehicles (1 rescue truck and 1 pump truck). The Firehall is attached to the Municipal Office.
For more information call 807-222-3624

The Municipality of Red Lake operates a volunteer Fire Department.  The service has a full-time Fire Chief and a full complement of 65 firefighters at 5 fire stations.
For more information contact the Fire Chief at 807-727-1290

Law Enforcement - Ontario Provincial Police

Red Lake is served by a detachment of the Ontario Provincial Police. Staff includes 51 Officers and one staff Sargent. The detachment is responsible for coverage of the entire Red Lake District including
both the communities and provincial highways. Ear Falls is served by the Red Lake detachment of the Ontario Provincial Police. 

     O.P.P. 24 hours Toll free: 888-310-1122
     Red Lake detachment:    807-727-2418
     Ear Falls detachment:     807-222-3112

Waste Removal

Waste removal service is provided by private contractors under license from the Municipality of Red Lake. The waste is disposed of at a landfill site located between Balmertown and Red Lake on Hwy 125.

Early Learning Centres

Please Note: Effective January 1, 2021, All Municipal Early Years and Child Care programming was transferred to Kenora District Services Board (KDSB).
For more information contact:

The Kenora District Services Board (KDSB) operates three Daycare Centres in the Red Lake District. 
        Red Lake Early Learning Centre - 201 Howey Street (inside the Red Lake Madsen Public School) - 727-2411 
        St. John's Early Learning Centre - 54 Discovery Road (inside St. John's Catholic School). -  727-2991
        Balmertown Early Learning Centre- 13 Radford Way (inside Golden Learning Centre) - 735-2411